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Returns and exchanges

To start your return, enter your order number and email address or phone number

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

Our Returns Policy:

You can return your items within 30 days after receiving your order.

  • Returns are eligible for full priced items. Items purchased on sale are not eligible for returns.
  • Shipping on returns is at the cost of the customer.
  • Items must be returned in their original condition (unworn, unwashed and unstained).
  • Please take care when trying on your items as items with make up stains, perfume fragrance etc are not eligible for returns. 

Free gifts or promotional items are not returnable.

Are there any charges for return?

  • As per our Returns Policy, shipping on returns is at the cost of the customer.

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.